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Customer Testimonials

January 2012

Mr. Steve Price was very professional and patient with us.  He made our purchasing experience very enjoyable.  My daughter loves her truck.  Mr. Price made the sale go very smoothly and he was patient in showing my daughter all of the controls and features on the truck.  We would highly recommend Mr. Price and Duncan Ford Mazda to anyone interested in purchasing a vehicle.

Thank you again!!
Nicole, Jimmy & Heather Conner
Floyd, VA
January 2012

Very nice and very knowledgeable.  It was a pleasure dealing with Mr. Shawn Allen.

Mary Smith
Troutville, VA
January 2012

I wanted to send a note to let you know how great of an experience I had when buying my
new F-150.  I worked with Ron Ginger on my purchase and could not have been more pleased with the customer service I received.  Ron was great to work with.  Every question I had was answered and I never felt any pressure to make the purchase.  He went over every inch of my truck before I drove off the lot and made sure I knew about every feature on my truck.  Thank you again and I look forward to doing business in the future with Duncan.

Jay Bass
January 2012

I am writing to complement your sales consultant Ron Ginger, who last Saturday (January 7) helped me in my search for a new vehicle.  I had located the Jeep I had in mind on line, and when I arrived at your lot, I met Mr. Ginger, who immediately recognized the vehicle I was interested in by way of the briefest description.  He was able to make things happen very quickly.  I never expected it, but in a matter of hours, I had purchased a new vehicle that I was quite happy about. Ron smoothed the way, answered all my questions, rode with me to my home in Newport to pick up the vehicle I intended to trade, and by days' end the loan had been arranged through Wells Fargo.  I found Mr. Ginger to be very helpful, outgoing, and knowledgeable.  I thought I should pass those observations on to you.

With all best wishes,
Tony Colaianne
Blacksburg, VA
January 2012

Thank you so much for taking such good care of my Black Beauty.  I appreciate you cleaning and washing my car and especially taking and repairing the transmission.  If I ever need help again, I'll certainly call on you.  You're great!

Debbie Williams
January 2012

Mr. Snider and Mr. Connor did a very good job for us - although it took longer than anticipated, they kept us posted and workmanship was first rate.  Thanks very much!

Regan Underwood
Check, VA

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 My name is Christina Smith, I'm Kevin Smith's daughter.  I just wanted to thank you for helping me get my car.  I love it so much!  Hope you and your family have a Merry Christmas and a Happy New Year.  
                              
Christina Smith
Roanoke, VA

December, 2011

Scott and Kelly in the parts department were a pleasure to deal with.  Phil, Julian, and Mike Keen were very helpful.

Pulaski City Garage
Pulaski, VA
December, 2011

I wish to say this dealership has exceeded all my expectations in customer service and vehicle service.  Brian was excellent in his one-on-one in explaining to me about the service.  Thanks to this dealership for the friendly environment.

Brenda Weeks
Floyd, VA
December, 2011

My name is Zach Decker and I recently purchased a car from your lot, a 2011 Ford Escape Limited.  First of all, let me say how thrilled I am with the car, it is in pristine condition and the price of the car was almost too good to be true.  The reason I am writing you this afternoon is to tell you how great of a sales experience I had with one of your employees, Josh Crowder.  The process of buying a car is often a stressful one, however Josh was helpful every step of the way.  I was originally set to buy my car from Shelor, but after how helpful and knowledgeable your staff, specifically Josh was, I will never buy a car any where else.  Josh represented the family values as well as the professionalism that sets Duncan apart from the competition.  In fact, he made such a good impression on my family during the sales process that my sister will likely be buying her next car from Duncan and more specifically, Josh Crowder.  So again thank you for such a pleasant sales experience and have a happy holiday.

Zach Decker
Radford, VA
December, 2011

Gary Connors and Ron Ginger - made the deal. Referred my son - Jonas Rawlings who ordered a 2012 Ford Escape - Thank you for treating a young man with respect.

Frederic Rawlings

December, 2011

Our salesman (Terrence Monroe) was super to deal with.  He has so much knowledge of all the vehicles you want to look at.  He will go above and beyond to help anyone.  He's the best salesman around!  Great guy!

Thomas Phipps
Dublin, VA
December, 2011

Actually I look forward to service appointments, because I so enjoy coming to this dealership.  Everyone and I sincerely mean everyone is so very friendly.  From the moment I drive into the service area they welcome me and call me by my first name.  The service department updates me on the progress of service in an excellent manner.

Brent and Brian are always very professional and courteous.  I really appreciate the attention. 

Brenda Weeks
Floyd, VA
November, 2011

I just wanted to drop you a quick note about one of your salespeople--Terrence Monroe.  Our family (my mom Sharon - Dublin, VA) just bought a new Lincoln MKX on Friday.  Terrence worked with my mom for the past couple of weeks trying out various cars and working with her very patiently to find what she wanted.  He took a lot of time showing her all the features and explaining everything to her.  When Amber and I are in need for a new car, I want to know that Terrence will be our first stop.  I also wanted you to know that it means a lot to me that we found someone that was trustworthy dealing with my mom.  Too often, people take advantage of older people.

Chadd & Amber Yeatts
Blacksburg, VA
November, 2011

Hello, my name is Carla Mitchell.  My husband and I just wanted to drop a note regarding your salesman Josh Crowder.  He sold us a CR-V yesterday and provided a wonderful buying experience for my family and I.  Josh had been working with me for a week and worked very hard to find us the right car and so quickly.  He was available when I called and very pleasant and professional.  We shopped with two children and Josh was wonderful with them.  My four year old daughter was still asking about him this morning.  I just wanted to give credit where credit is due.  Thanks so much.

Carla and Mike Mitchell
Newport, VA

October, 2011

We wanted to thank you, Brian Gaston, for the great experience you provided. You
demonstrated professionalism, genuine sincerity and excitement that, in our experience, is
unusual.  Thank you again!  (and we love our truck!)

Travis & Crystal Graham
Blacksburg, VA

October, 2011

Jeff McCoy did an outstanding job.  He called later at home to make sure everything was o.k.!!!

William Lawson
Dublin, VA
October, 2011

I wish all of your Duncan Dealerships would have a salesperson like we did. Roger was a great salesperson and if you would get more salespersons like him.  I will not go anywhere else but at Duncan Ford Mazda to buy a car.  We have one dealership in Pulaski and I would not go there to buy a car if they was giving them it away.  I am trying to say that Duncan Ford Mazda is a great place to buy a car and Mr. Woolwine is the best salesperson that we ever had.  I wish there were other salespersons like Mr. Woolwine.

P.S. If I ever need a car or a SUV, I will come down to Duncan Ford Mazda.


Wayne Epperly & family
Hiwassee, VA
September, 2011

I was very impressed with Steve Price, complete professionalism.  I would not hesitate to contact Steve with any current or future car concerns or interests.

Howard Rankin Jr
Radford, VA

August, 2011

I enjoyed working with Amy Hurt very much.  I had been in an accident that totaled my Pontiac Grand Am and decided I had better go back to driving a Ford after 3 1/2 years.  I told Amy what I was looking for in price and model and she located my Fiesta in a very short time.  She is very friendly and helpful and I hope to visit the dealership again on the weekend soon, get my car washed and maybe have lunch with Amy.  I have no complaints at all with the purchase of my new car.  As a matter of fact, about 3 weeks ago I took a 350 mile trip and got 45 mpg.  I plan on taking a trip to Florida in September.

Victoria Amann




Contact Information

Duncan Ford Lincoln

125 Jennelle Rd

Blacksburg, VA 24060
sales Sales:
540-552-4331